Effective/Last updated: October 25, 2023
Thank you for visiting the Veterans Evaluation Services® (VES) website (“Site”). Maximus operates this Site for the Veterans Benefits Administration This Site is found at https://www.ves.com/. It is designed to provide information about the VES program. This privacy statement governs your use of the Site. Please read it before you access and use the Site.
Privacy is a top priority at Maximus. We are committed to keeping your information secure and confidential. Maximus respects your privacy. This privacy statement shows our commitment to you.
This privacy statement applies to: Information we collect about you How we use the information we collect Choices you have about how we collect and use your information
This site provides a “Contact Us” form web page. You voluntarily provide personal information when you use the “Contact Us” form., including first and last name, email address, and phone number. Please do not provide personal identification or health information when asking a question.
Maximus maintains policies that protect the confidentiality of personal information obtained in the course of its regular business functions. Maximus privacy policies impose a number of standards to guard the confidentiality, prohibit the unlawful disclosure, and limit access to personal information (such as Social Security Numbers and Medicaid ID numbers). Maximus safeguards personal information by having physical, technical, and administrative safeguards in place.
This site provides informational content and links to other sites that you may access. Please refer to the privacy statement on the websites that you access through this Site for privacy practices associated with activities on those sites.
Maximus does not collect personal information through this Site.
When you visit the Site, our web server automatically collects and logs web usage data strictly necessary for the site to function on behalf of the VA.
Like most websites, we employ “cookies” and similar devices to help you more efficiently use the Site. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card and enables the Site to function. It cannot be executed as code or deliver viruses. Our Web servers automatically log the IP/Internet address of your computer. Maximus does not allow for the use of persistent cookies.
If you do not want your browser to accept cookies, you can modify the cookie option in your browser’s settings. However, some Site features or services may not function properly or be accessible without cookies.
“Do Not Track” is a preference you can set in your web browser. It tells websites you visit that you do not want them to collect information about you. The Site does not respond to “Do Not Track” or such signals.
To protect your communications through the Site, we authenticate, monitor, audit, and encrypt activity. You can tell if a site is secure by looking at the location (URL) field. The content comes from a secure server if the URL starts with https:// instead of http ://. Despite our efforts, no security measures are completely secure. By using this system, you consent to monitoring and auditing.
Maximus is committed to complying fully with the Children’s Online Privacy Protection Act. We do not direct this site to children. Maximus appreciates your cooperation with this federally mandated requirement.
Information on this Site is meant to give the public immediate access to public information. While we try to give accurate, current, and reliable information, Maximus understands that human and mechanical errors happen. Maximus and our employees, officers, and agents do not represent that information on this Site is accurate, complete, up to date, or suitable.
We update this privacy statement. When we do, we change the “Last updated” date at the top of the privacy statement. Check the Site for our latest privacy statement. When you use the Site after we change the “Last updated” date, it means you accept the changes.
If you have questions or concerns about this privacy statement, contact us by:
Please do not include personal information in your email. The connection may not be secure.
Maximus Privacy Office
1600 Tysons Boulevard, Suite 1400
McLean, VA 22102
If you have questions or concerns about your information, contact us by:
You may use the Contact Us form web page.
Please do not include personal information in the Contact Us form. The connection may not be secure.